Create -> Message

Click on Send Direct Message and select a recipient from the available list:

The message model will open:

Select Manage:

 Select New Template:

Specify the name and body of the template:

To insert variables into your message, select VAR and choose them from the dropdown list:

Once you are happy with the content, click Save:

You will see a green Template Created banner and be taken back to the list of available templates, where you will see your new template in the list:

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