There are 6 default SMS templates pre-defined within WriteUpp for use with confirmations and reminders, but you can add as many others as you like.

To add an SMS template:

Go to Settings -> Scheduling -> Appointment Communication:



Click on the three dots at the end of a row containing an SMS trigger and select Edit:



Click Manage Templates:



Click on +Add Template:



Complete the template details, to include a template name and content then hit Save Template:



You'll see your new template in the list:



And be able to choose it from the dropdown Message template box when creating a communication trigger:

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