There are a number of default SMS templates pre-defined within WriteUpp for use with confirmations and reminders, but you can add as many others as you like.

To add an SMS template:

Go to Settings -> Scheduling -> Appointment Communication:

Click on SMS Templates at the foot of the screen

Click on +Add Template

Complete the template details, to include a template name and content then hit Save Template

You'll see your new template in the list and be able to choose it from the dropdown Message template box when creating a communication trigger
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