Whilst you may work regular hours/days occasionally you may wish to block out time for holidays, conferences, supervision etc.

The best way to do this is as follows:

Go to Settings -> Scheduling and go to the Appointment Types section

Click Create New Appointment Type and create an appointment type called something like Unavailable with the following attributes:

You should set the default duration to correspond with your working hours. So for example, if you work 9-5pm, that is 8 hours or 480 minutes. The reason you should do this is you want to make sure that each full day you are "not available" is blocked. If you want to book a shorter period of time just adjust the duration when you block out the time in your diary.

Having set up the appointment type all you need to do now is block out the time in your diary.

If you want to block out a day just go to that day in the diary click at the start of the day to bring up the appointment model.

Select Non-patient, add a label (for example Holiday), select the Unavailable appointment type and check the times From and To and the date:

To block out more than one day, set the Recurrence to Daily and specify the end date in the Repeat Until field:

Then click Save and you should be good to go.

Doing this will mean the following:

This time will be blocked out for availability searches
You will have a record of Unavailable time that you can access by going to to Menu -> Business Views andunticking the Only show Patient related appointments box to include non-patient appointments in the list
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