When you use a web-based application like WriteUpp (or a website) the browser caches (saves) certain visual elements of the page (not client data). Sometimes this caching results in out of date elements being presented on the page instead of the latest version. It doesn't happen very often but if it does you can clear your cache and force the browser to pull down everything fresh from our server.

You may find that you need to clear your cache after any updates are performed to WriteUpp to see any new changes.

Please note that the instructions below are shown for the latest versions of each of the main Internet Browsers, and they may differ slightly for other versions. 

Google Chrome

To clear your cache in Google Chrome just follow the instructions below:

Click the Chrome menu  on the browser toolbar

Select Tools

Select Clear browsing data

In the dialog that appears, select "Empty the cache"

Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything

Click Clear browsing data.

CLOSE DOWN YOUR BROWSER AND RE-START IT



Internet Explorer

To clear your cache in Internet Explorer just follow the instructions below:

Click the Tools menu  on the browser toolbar

Select Safety

Select Delete browsing history

In the dialog that appears, check both Temporary Internet Files and

Click Delete

CLOSE DOWN YOUR BROWSER AND RE-START IT

Apple Safari (Desktop)

To clear your cache in Safari just follow the instructions below:

From the top menu click History

Select Clear History from the drop down

Select all history and click clear history

CLOSE DOWN YOUR BROWSER AND RE-START IT

Apple Safari (iOS Mobile)

To clear your cache in Safari just follow the instructions below:

Click on the Settings icon

Click Safari

Click Clear Cookies and Data

A popup box will appear, so click "Clear Cookies and Data" again to confirm your choice

Apple Safari (iOS iPad)

To clear the cache on your iPad just follow the instructions below:

Click on the Settings icon

Click Safari

Click Clear History and Website Data

Click Clear



Mozilla Firefox

To clear your cache in Safari just follow the instructions below:

Click on the Firefox  menu on the browser toolbar

Click History

Click Clear Recent History

In the dialog that appears, check

Click Clear Now

CLOSE DOWN YOUR BROWSER AND RE-START IT

Microsoft Edge

Click the Hub icon at the top right of the browser



Click the History icon



Click the link labeled Clear all history

Check the boxes for each item you want to clear

Click the Clear button

CLOSE DOWN YOUR BROWSER AND RE-START IT
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