To create a SMS template, simply follow the steps below: 

Click Create -> Message
Select the SMS tab
Click Manage Template next to Select Template
Click +Add Template
Give your template a name
Enter the subject and the content of the message
Click Save Template at the bottom of the page

Note: The number of characters in an SMS will define how many credits will be used to send it. You can see an indication of how many credits you will use under the message content box. Please be aware that the number of characters in your actual sent messages might be different once the variables (like ##FIRSTNAME## here) are populated:

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