Create -> Message

Click on Send Direct Message and select a recipient from the available list:



The message model will open:



Select Manage:



Select the template you would like to change from the list:



To make changes to the template, change the title, content or variables as required and then click Save:



You will see a green Template Updated banner and be taken back to the list of available templates, where you will see your changed template in the list:



Select the template you would like to delete from the list:



Click Delete, then Are You Sure? to confirm:





You will see a green Template Deleted banner and be taken back to the list of available templates, where you will no longer see the deleted template on the list:



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How do I add a template for a Direct Message?
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