Service Impact - Monday 20th October
Due to an ongoing AWS (Amazon Web Services) incident, some WriteUpp services are unavailable.
The primary impact is to SMS messages and video consultation. Some other services may also be affected.
Access to WriteUpp and data is unaffected, but unfortunately some of our services do have dependencies on AWS so are affected.
This is out of our hands but we are monitoring the situation.
https://health.aws.amazon.com/health/status
Updated on: 20/10/2025
Thank you!