Articles on: Pricing & Licencing

Unable to complete subscription due to PayPal problem

You have been directed to this article because we are having a problem setting up your subscription for WriteUpp through PayPal.

We use PayPal to process credit card payments for WriteUpp subscriptions because they are a world leader in online payment handling and we feel it provides the best protection both for you as a buyer and us as a supplier.

When you subscribe for WriteUpp we set up a payment profile for you with PayPal.

This payment profile consists of:
an amount
a payment day (on which recurring payments will be taken)
a Profile ID

Occasionally, PayPal is unable to set up a payment profile.

The most common reasons for this are:

Change of card details
Expired card details
Barred card
Blocked card due to suspected fraudulent activity (often initiated by your bank)
Mis-match between new/existing card and new/existing address
Mis-match between profile phone number and your business phone number
Insufficient funds to make the payment
Incomplete set up of PayPal account

Please resolve any issues with your PayPal account and then try subscribing again. As always, if you have any questions please don't hesitate to contact us via live chat.

Updated on: 15/03/2023

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