What should I do if my PayPal profile has been cancelled?
If your PayPal profile has been cancelled, you will receive an email from both PayPal and WriteUpp informing you of this.
What this means is that PayPal has been unable to take payment for your subscription using the PayPal account that you provided.
To resolve this issue:
- Ensure that you have resolved the problems that you have with your PayPal account. You generally have two courses of action:
i) ensure that your existing PayPal account isn't blocked, that your card associated with your account isn't expired and that you have sufficient funds in the bank account linked to your PayPal account
ii) create a new PayPal account with the correct funding in place
- Log into WriteUpp
- Click on the menu at the top left of the screen
- Go to Settings -> Account
- Click on the Update Subscription button and you will be taken through to PayPal where you should enter your PayPal credentials.
Updated on: 15/03/2023
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