Why can't I select my patient appointment types when booking an appointment?
If you are booking an appointment within the app, and the Type dropdown only contains your non-patient appointments, you won't have selected an active patient:
![](https://storage.crisp.chat/users/helpdesk/website/33967788ee45e800/e135c7c7-812f-4231-abc3-f2e1d9_18fju8j.png)
Once you have selected an active patient, you'll see your patient appointment types within the Type dropdown as default:
![](https://storage.crisp.chat/users/helpdesk/website/361ed24f5b440a00/3a5320c1-7eb9-4ca4-8547-950678_1mjche7.png)
You can download the WriteUpp app from either the Apple App Store or the Google Play Store.
![](https://storage.crisp.chat/users/helpdesk/website/33967788ee45e800/e135c7c7-812f-4231-abc3-f2e1d9_18fju8j.png)
Once you have selected an active patient, you'll see your patient appointment types within the Type dropdown as default:
![](https://storage.crisp.chat/users/helpdesk/website/361ed24f5b440a00/3a5320c1-7eb9-4ca4-8547-950678_1mjche7.png)
You can download the WriteUpp app from either the Apple App Store or the Google Play Store.
Updated on: 09/08/2022
Thank you!