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• How to bulk send emails to your clients about COVID-19

  Mailchimp integration is something that's on the WriteUpp roadmap for the future (head over to the feature request portal to add your vote, but in the meantime, there are a couple of things you can do in order to send an email out to all of your clients.  One option is to export your client list to Mailchimp, or your chosen bulk email program.  The full process to export clients to Mailchimp is covered step byVery popular

• Adding COVID-19 information to online booking

  For those of you that use online booking, you might like to add information on your contingency plans or policies relating to COVID-19 to your online booking site.   You can do this in one of two places on your online booking homepage, which is a nice visible spot for any information to sit: In the Welcome Text at the top of the page Using one of the two optional promotion boxes at the foot of the page Or, you could also add information to the information displayed against each of youPopular

• How can I conduct video consultations?

  WriteUpp comes complete with an integrated video consultation platform, where you can: Book sessions directly from the diary Automate confirmations and reminders to provide your clients with their access link See when clients have arrived for their online consultation Allow your clients to pre-pay & book online 24/7 With no need to exchange Skype/Zoom details with clients and no data shared with third parties! Everything you need to know can be found within the Video Consultations(htSome readers

• How to track COVID-19 related cancellations

  If you'd like to keep track of the appointments cancelled due to COVID-19, you can do this by creating a custom appointment status called Cancelled - COVID-19 or similar.  When a client cancels an appointment for this reason, you'll be able to register the specific status against the session. To add an appointment status: Go to the Main Menu and navigate to Settings -> Scheduling -> Appointment Statuses Click on Create New Appointment Status Complete thSome readers

• Communicating with your client base about COVID-19

  In light of the current ever-changing situation with Coronavirus, we thought it might be helpful to gather together some information on how you might communicate changes to your client base over the coming weeks.   Bulk email: If you'd like to send an email to all of your clients, you can do this by exporting your client list to a program like Mailchimp. The full process is covered step by step in the below article: How do I export to Mailchimp?(https://writeupp.crisp.help/en/arSome readers

• Adding COVID-19 information to your confirmations and reminders

  You might like to add additional information to your confirmations and reminders over this period. You can do that by making changes to the message template used in your triggers.   When making changes to your appointment reminders, please make sure you simply edit the existing trigger setup.  If you delete a reminder trigger and set up a new one, this will delete the reminder from any future appointments you have booked and it won't be sent.  You should see a warning about this though: ![](htSome readers

• Latest Updates on Small Business Grant

  Head this way for the latest update on the Small Business Grant announced on the 17th March 2020: This information is based on Bob's local council (Cheshire West) but they're all going to be working to the same rules so hopefully this will help any small businesses elsewhere in the UK that are looking for information: Latest updates on Small Business GrantFew readers

• What grants and funding are available to small businesses? [Updated]

  Our CEO, Bob, has been researching the various funding measures available to small businesses during these unprecedented times.   He found himself going round in circles so has tried to summarise his findings and how you can access them below: What grants and funding are available to small businesses? [Updated] He'll be updating it regularly with any new announcements so keep an eye on it.  We'll alsoFew readers

• Advising clients of appointment cancellations due to COVID-19

  If you need to cancel any appointments as a result of the COVID-19 outbreak, you can set up an automated appointment communication that will be sent to clients when their appointments are cancelled.  Before you get started, this method of sending an automated message to a client relies on the change of an appointment status within the appointment screen.  You might also want to set up a specific status to allow you to easily identify the cancellations that result from the current situation, whiFew readers

• Summary of the Coronavirus Job Retention Scheme

  Head over here for information on the Job retention scheme announced as part of the Chancellors update on Friday 20th March: Summary of the Coronavirus Job Retention SchemeFew readers