Articles on: Online Booking

How do my clients access Online Booking?

Your clients will be able to access online booking through your online booking URL. Your online booking URL takes the first half of your WriteUpp URL, but replaces "" with "". For example, if your WriteUpp URL is "", your online booking URL will be "".

You can link to this is a number of ways:

Website: You can place a link to this URL on your website to allow patients to access online booking directly

Emails: In any email correspondence, you can also include this link. You may want to include it in your email signature if you wish to promote it to all of your patients

Social Media: If you use social media platforms such as Twitter, Facebook or Google Plus, you can share this link on your page, and also include it in your profile information

You should not embed your online booking site/URL into your website. Why?

WriteUpp and Online Booking have a host of security measures that rely heavily upon cookies. Most modern browsers have tightened up their security/fraud detection capabilities, most notably Safari.

As a result, most browsers (and specifically Safari) now only permit cookies in the parent site (i.e. and block them in an embedded iFrame, which is effectively treated as a separate site. So, if you embed our online booking site in your website (using an iFrame for example) the user's browser will block our cookies and prevent our site from working correctly. This has come about because iFrames have been used maliciously in the past by fooling users into thinking that they are on one site, when actually they are in another.

The solution is to link out to your online booking URL (referred to at the top of this article) from your website rather than embedding it into your website.

For those of you who are concerned about SEO (Search Engine Optimisation) you may have been advised that it's important to keep users on your site but this is a pretty outmoded approach to SEO. Google uses a whole host of parameters to rank you and the fact that the experience (via the iFrame) is not optimal would score adversely for you amongst others.

Updated on: 07/09/2023

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