Articles on: Privacy & Data Security

I'm having difficulties logging in with 2FA. What should I do?

Two Factor Authentication (2FA) has been enabled on your site.

If you are logging into WriteUpp and you're seeing a screen like the one below, you haven't set up 2FA on your individual account yet. You will need to do this before you are able to login:

If you need help setting up 2FA please take a look at the article below:

How do I set up two-factor authentication (2FA) as a user?

If you're seeing the screen below, you have not verified your mobile phone number and you will need to do this before you are able to login.

You can see why we need to verify your mobile number here.

Neither of these steps can be bypassed, you must complete them to be able to log in

If you're having any difficulties, please contact your Site Administrator. For security reasons the WriteUpp team are unable to provide any assistance with 2FA-related problems.

Updated on: 07/11/2022

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