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How do I change my bank details when I pay by direct debit?

If you currently pay via direct debit and would like to change your bank details, follow the steps below:

Open up Settings from the main menu

Click on the Account tab

Under the Your Account header, click Reveal next to Bank Account:

Your bank account details will be displayed. Click the Change bank details link

A pop-up will appear asking you if you are sure you want to proceed, click Yes

Complete the direct debit mandate and click Set up Direct Debit

Your bank details will be updated

Updated on: 14/03/2023

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