How do I unsubscribe or cancel my account?

Unsubscribing or Cancelling your account is very straightforward.

Once you have unsubscribed, you will have access to your WriteUpp account until midnight on the day before your next bill is due. Thereafter, you will be unable to access WriteUpp or any of the data in your account.

To unsubscribe follow these steps:

Go to Settings -> Account

Note - You will need to be a Site Administrator to do this.

Click on "Unsubscribe from WriteUpp" towards the bottom of your screen:

We value your data, so before you close your account, we provide you with a summary of the data that you hold in WriteUpp. If you are happy to proceed, please take a few seconds to let us know why you are unsubscribing and then click on "Yes, Cancel My subscription"

When the process is complete, you will see confirmation on screen:

Your account status will display as Subscription - Cancelled and you'll see the expiry date of your subscription below:

Once you have unsubscribed, you may wish to export your data from the system. You can do this by following the steps in this article. You will have until midnight on the day before your next bill is due be to export your data.

If you do not unsubscribe in this way, you will not terminate your agreement to use WriteUpp and may be liable to further charges.

Can we change your mind?

If you're having any trouble with using the system and this is why you wish to unsubscribe, then please get in touch with us on live chat or drop us an email at support@writeupp.com and we'll be happy to help. It can take some time to get to grips with everything WriteUpp has to offer, but with our 24 hour support, we can provide guidance every step of the way!

Updated on: 14/03/2023

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