How do I make a VAT rate inactive?
To make a VAT rate inactive:
Go to Settings -> Invoice then click Edit under the existing default VAT rates:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/vat-edit_ch7kfo.png)
Click on the VAT rate you would like to make inactive:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/10_1cuv4ok.png)
Click on the green tick box next to Active so it appears greyed out:
![](https://storage.crisp.chat/users/helpdesk/website/4237298101686400/c08d9a0b-af91-43eb-bb2c-b90173_9b0tsw.png)
Then Save:
![](https://storage.crisp.chat/users/helpdesk/website/f7183498d108e000/87e4f107-d5e5-4494-8291-9622be_10mi5yr.png)
You'll then see the inactive rate towards the bottom of the list, marked as Inactive:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/inactive-10_1b3zxlm.png)
Go to Settings -> Invoice then click Edit under the existing default VAT rates:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/vat-edit_ch7kfo.png)
Click on the VAT rate you would like to make inactive:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/10_1cuv4ok.png)
Click on the green tick box next to Active so it appears greyed out:
![](https://storage.crisp.chat/users/helpdesk/website/4237298101686400/c08d9a0b-af91-43eb-bb2c-b90173_9b0tsw.png)
Then Save:
![](https://storage.crisp.chat/users/helpdesk/website/f7183498d108e000/87e4f107-d5e5-4494-8291-9622be_10mi5yr.png)
You'll then see the inactive rate towards the bottom of the list, marked as Inactive:
![](https://storage.crisp.chat/users/helpdesk/website/3bdaa0c7caaa6800/inactive-10_1b3zxlm.png)
Updated on: 08/02/2023
Thank you!