What is the Patient Visibility setting?
The Patient Visibility setting is a site wide setting that allows you to choose between one of two visibility models:
- Visible to all users (default)
- Visible to responsible user
Site Administrators will always be able to see all patients regardless of the visibility setting.
The 'Visible to responsible user' functionality is intended specifically for organisations that operate an agency-style model where patients are linked to a “responsible” clinician or multiple "responsible" clinicians. Using this setting will mean that only the responsible clinician(s), and the Site Admin, will be able to see data relating to the patient.
Site Administrators can change this centrally by going to Settings -> General and scrolling to How do you manage your customers?:
Visible to all users
This is the default setting in WriteUpp.
All users will be able to access all patient records and associated information, subject to their user role. Assigning a user as "responsible" will simply associate the patient with the treating clinician. This is useful if you want to define a primary contact or caseworker for a patient.
Users can be made responsible for a patient by selecting their name from the Responsible dropdown list within Edit Details on the Patient tab of the Patient Summary:
You can select as many users as you wish from this dropdown. All selected users will then be responsible for that client and will be listed in this field on the saved profile.
All users will also be able to allocate and change who is responsible for a patient via the Responsible dropdown list.
Visible to responsible user
Only the user(s) assigned to a patient as responsible and the Site Administrator will have access to the patient and anything connected to them. There will be no evidence of that patient anywhere within WriteUpp to any other user.
As above, users can be made responsible for a patient within Edit Details on the Patient tab of the Patient Summary.
Site Administrators will be able to assign any user(s) as Responsible for any patient via the dropdown list:
All other users will only be able to make themselves responsible for any new patients they create (or have created in the past) by ticking the Make me responsible tick box which will appear to them:
Users other than Site Administrators will not be able to make themselves responsible for a patient they did not create; they will not be presented with any options under Responsible when editing patient details:
Only the Site Administrator will be able to change who is responsible for a patient, if a user has already been entered and saved.
Updated on: 14/06/2023
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