Articles on: Patient Management

How do I delete a Patient?

Site Administrators have the ability to delete Patients, which will remove all of their records from your system, including Patient Demographics, Notes, Assessments, Appointments, Tasks, Invoices, Documents and Attachments. Please think carefully before deleting a Patient.

To Delete a Patient:

First ensure that the patient you want to delete from WriteUpp is the Active Patient

Click on the menu (top-left) and select Tools (NOTE: This option is available to Site Administrators only):

On the Tools page, select Delete Patient. You will be presented with the Active Patient's details:

If you are sure you want to delete the Patient, click the red Delete button and then click OK to confirm.

Deleting a patient cannot be undone.

You'll be redirected to the Diary screen and there will be no active patient. The patient's record will be permanently deleted after a few minutes.

WriteUpp maintains a record of all patient deletions under Tools -> Security Log for you. This is done for audit purposes and to provide you with evidence that a record has been deleted in the event of a “Right to be forgotten” request under GDPR (Article 17). You can read more about the security log here.

If the Patient is a duplicate, you may wish to merge them, as opposed to delete them. Click here to read how to merge duplicated patients.

Updated on: 19/09/2023

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