Can I be notified when a patient has arrived for an appointment?
Yes, a patient arriving for an appointment is one of the events that you can choose to receive a notification about.
To receive the notification you'll need to:
Have an Appointment Status called Arrived set up (You'll need to set this up yourself if you signed up before 02/10/18. If you signed up after this, an Arrived status will already be set up for you)
Choose how you'd like to be notified
Go to Settings -> Scheduling, click into the Appointment Statuses tab and select Create New Appointment Status:
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Complete each field as below:
Name - Arrived
Colour - Choose from the dropdown list
Is this the Default status? - No
Does it mean the Patient is attending? - Yes
Does it mean the Patient has arrived? - Yes
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Hit Save and you'll be taken back to the Scheduling tab where you'll see the new status in the list:
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Click on your username in the top right corner and then choose Manage from the Notifications heading:
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Next to Appointment has arrived, choose how you'd like to be notified:
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Important will be highlighted with a red line down the left side of the notification:
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Show Boost appears as a pop up notification at the bottom right of your screen:
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Show Dialog appears as a dialog box in the middle of your screen:
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None won't generate a notification.
You also have the option to leave the checkboxes blank, which generates a standard notification in the Notifications box:
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To receive the notification you'll need to:
Have an Appointment Status called Arrived set up (You'll need to set this up yourself if you signed up before 02/10/18. If you signed up after this, an Arrived status will already be set up for you)
Choose how you'd like to be notified
Setting Up the Arrived Appointment Status (if needed):
Go to Settings -> Scheduling, click into the Appointment Statuses tab and select Create New Appointment Status:
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Complete each field as below:
Name - Arrived
Colour - Choose from the dropdown list
Is this the Default status? - No
Does it mean the Patient is attending? - Yes
Does it mean the Patient has arrived? - Yes
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Hit Save and you'll be taken back to the Scheduling tab where you'll see the new status in the list:
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Setting Up the Arrived Notification
Click on your username in the top right corner and then choose Manage from the Notifications heading:
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Next to Appointment has arrived, choose how you'd like to be notified:
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Important will be highlighted with a red line down the left side of the notification:
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Show Boost appears as a pop up notification at the bottom right of your screen:
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Show Dialog appears as a dialog box in the middle of your screen:
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None won't generate a notification.
You also have the option to leave the checkboxes blank, which generates a standard notification in the Notifications box:
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Updated on: 12/05/2023
Thank you!