Articles on: Patient Management

Can I be notified when a patient has arrived for an appointment?

Yes, a patient arriving for an appointment is one of the events which you can choose to receive a notification about.  

To receive the notification you'll need to:

Set up an Appointment Status called Arrived (You'll only need to do this if you signed up before 02/10/18)
Choose how you'd like to be notified

Go to Settings -> Scheduling, scroll to the Appointment Statuses section and select Create New Appointment Status:

Complete each field as below:

Name - Arrived
Colour - Choose from the dropdown list
Is this the Default status? - No
Does it mean the Patient is attending? - Yes
Does it mean the Patient has arrived? - Yes

Hit Save and you'll be taken back to the Scheduling tab where you'll see the new status in the list:

Click on your username in the top right corner and then choose Manage from the Notifications heading:

Next to Appointment has arrived, choose how you'd like to be notified:

Important will be highlighted with a red line down the left side of the notification:

Show Boost appears as a pop up notification at the bottom right of your screen:

Show Dialog appears as a dialog box in the middle of your screen:

None won't generate a notification. 

You also have the option to leave the checkboxes blank, which generates a standard notification in the Notifications box:

Updated on: 29/07/2022

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