How do I block out one-off time in online booking?
Your availability in Online Booking is based on the availability in your WriteUpp diary, and your timetable if you work across multiple locations.
If you need to make certain times unavailable to patients (for example, for holidays, meetings, or other one-off commitments), you can do this by booking a Non-Patient Appointment directly into your diary. This will block out the selected time and ensure it doesn’t appear as available in Online Booking.
To create a non-patient appointment type, you just need to select 'Non-Client Appointment only' when creating or editing a type:
For a meeting, the appointment details might look something like this:
And then like this when you book it into the diary (remember to select 'Non-client' as shown below!):
Related articles:
How do I add an Appointment Type
If you need to make certain times unavailable to patients (for example, for holidays, meetings, or other one-off commitments), you can do this by booking a Non-Patient Appointment directly into your diary. This will block out the selected time and ensure it doesn’t appear as available in Online Booking.
To create a non-patient appointment type, you just need to select 'Non-Client Appointment only' when creating or editing a type:
For a meeting, the appointment details might look something like this:
And then like this when you book it into the diary (remember to select 'Non-client' as shown below!):
Related articles:
How do I add an Appointment Type
Updated on: 27/05/2025
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