WriteUpp can be used by anyone who wants to:

Maintain a diary of billable activity
Write Notes
Complete Forms
Create Tasks
Attach Files
Raise Invoices

Inevitably this means that different industries refer to their clients in different ways. Certain healthcare professionals may wish to refer to Patients, whilst others may wish to refer to Clients or Customers.

To customise how you refer to your customers:

Go to Settings->General
Scroll to the section "How do you refer to your customers"
Specify the terminology that you would like to use
Click "Save"

Once you have made this change all references to Patient, Patients and Patient's will be substituted for your alternate text.
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