What are notifications?

Notifications are part of a communication mechanism in WriteUpp to ensure that you are fully aware of important information that relates to you and your practice.

We see notifications as a great way to present up-to-the-minute, business critical information.

Notifications can be accessed by clicking on your name at the top right hand side of the page:

The number to the left of your username indicates how many unread notifications you have.  

Notifications provide alerts about the following information:

• Completed access request
• Online booking appointment made
• Appointment arrived
• Video appointment arrived
• An appointment booked for you by another user
• Consent granted by email
• Direct message read
• Completed data export
• Bulk deletion of Invoices complete
• Internal Messages from Colleagues
• Completed patient delete
• Completed patient merge
• Stripe payment received
• Smart form completed 
• Overdue Tasks
• Complete Xero export

System Messages, these include:

• Low text credit warning
• Low video minutes warning
• System Maintenance
• Triggered email failed (like a confirmation or reminder)
• Appointment SMS not sent

News Messages, these include:

• New Features in WriteUpp
• New Articles about Practice Management that may be of interest

You can choose what you'd like to be notified about and how by clicking on your username and then Manage.

Updated on: 13/03/2023