What happens to patients assigned to a deactivated user?

If a user is deactivated, they will remain "responsible" for any patients they were assigned to until the responsiblity is changed for each patient within each individual record.  

If a user has been deactivated, this will be highlighted within the responsible box on the Patient tab of the Patient Summary:

If Patient Visibility is set to allow all users to view all records, anyone can amend this to another user on a patient record.  

If you have restricted visibility to responsible users, only the Site Administrator will be able to change this and transfer responsibility to another user.   

Before deactivating a user, you can pull a list of all patients they are responsible for by going to Patients -> By Responsible User:

You can export the list so you have a note of which patients the user was assigned to, and therefore which patients need updating. 

Updated on: 12/05/2023