Can I search for a patient's address?
When entering a patient's address in the Patient Summary, you have the option to use the Address Lookup box to find the address:
![](https://storage.crisp.chat/users/helpdesk/website/e259591615e3d800/d1013274-6c8e-4cf8-a514-46a6c8_1h246zr.png)
This box uses a free Google service, and isn't guaranteed to find absolutely every address, but should help in most cases.
It isn't a postcode lookup, so to use it, just start typing your patient's address into the box:
![](https://storage.crisp.chat/users/helpdesk/website/71c7f5d340891000/d67860fc-8217-4bf0-b04a-6ba1cb_uvvs6j.png)
The first time you use Address Lookup in a browser, you can choose to localise the results to increase your chances of finding the right address. Tick the 'Localise Results' box under the Address Lookup before you get going:
![](https://storage.crisp.chat/users/helpdesk/website/612dad9616d21000/00b9ffb3-e6a4-41b7-ba22-062faa_kfbg3d.png)
Then allow your browser to access your location to narrow your search results. You will only need to do this once per browser; if you choose to localise your results the browser will remember this. Some examples of what you might see below:
Chrome:
![](https://storage.crisp.chat/users/helpdesk/website/9ddd28281cf14000/0492a033-f2db-4321-a651-c673ce_1veuil9.png)
Safari:
![](https://storage.crisp.chat/users/helpdesk/website/f3cc92417de08800/a6d49db0-b268-4823-a042-e53b0e_dio31y.png)
Choosing to localise results will bring up addresses closer to your location. You can see below that the list of results has changed and the Australia addresses have been removed:
![](https://storage.crisp.chat/users/helpdesk/website/fd49a48669b1c000/b295f8fd-35fd-4d91-a535-666a75_135cjgv.png)
Once you've found the address, select it from the list, and the address fields will populate:
![](https://storage.crisp.chat/users/helpdesk/website/f61b75a7136da800/fba72708-05f1-45e9-92fc-ef45d0_1jkhib8.png)
![](https://storage.crisp.chat/users/helpdesk/website/e259591615e3d800/d1013274-6c8e-4cf8-a514-46a6c8_1h246zr.png)
This box uses a free Google service, and isn't guaranteed to find absolutely every address, but should help in most cases.
It isn't a postcode lookup, so to use it, just start typing your patient's address into the box:
![](https://storage.crisp.chat/users/helpdesk/website/71c7f5d340891000/d67860fc-8217-4bf0-b04a-6ba1cb_uvvs6j.png)
The first time you use Address Lookup in a browser, you can choose to localise the results to increase your chances of finding the right address. Tick the 'Localise Results' box under the Address Lookup before you get going:
![](https://storage.crisp.chat/users/helpdesk/website/612dad9616d21000/00b9ffb3-e6a4-41b7-ba22-062faa_kfbg3d.png)
Then allow your browser to access your location to narrow your search results. You will only need to do this once per browser; if you choose to localise your results the browser will remember this. Some examples of what you might see below:
Chrome:
![](https://storage.crisp.chat/users/helpdesk/website/9ddd28281cf14000/0492a033-f2db-4321-a651-c673ce_1veuil9.png)
Safari:
![](https://storage.crisp.chat/users/helpdesk/website/f3cc92417de08800/a6d49db0-b268-4823-a042-e53b0e_dio31y.png)
Choosing to localise results will bring up addresses closer to your location. You can see below that the list of results has changed and the Australia addresses have been removed:
![](https://storage.crisp.chat/users/helpdesk/website/fd49a48669b1c000/b295f8fd-35fd-4d91-a535-666a75_135cjgv.png)
Once you've found the address, select it from the list, and the address fields will populate:
![](https://storage.crisp.chat/users/helpdesk/website/f61b75a7136da800/fba72708-05f1-45e9-92fc-ef45d0_1jkhib8.png)
Updated on: 16/05/2023
Thank you!