How do I activate privacy mode in the diary?
To activate privacy mode within the diary, toggle the switch in the top left-hand corner of the page, from Name to Privacy:
![](https://storage.crisp.chat/users/helpdesk/website/649f70e451604800/a2d6471a-5599-406d-a3e1-c4377b_1xdua3p.gif)
Once this has been switched, all the client names in your diary will disappear and client's WUID numbers will show instead:
![](https://storage.crisp.chat/users/helpdesk/website/eb63b0cb8cd05000/e0435bbc-48d4-4ab9-a277-9db790_13ho1bg.gif)
To display client names in your diary again, simply toggle the switch back from Privacy to Name.
![](https://storage.crisp.chat/users/helpdesk/website/649f70e451604800/a2d6471a-5599-406d-a3e1-c4377b_1xdua3p.gif)
Once this has been switched, all the client names in your diary will disappear and client's WUID numbers will show instead:
![](https://storage.crisp.chat/users/helpdesk/website/eb63b0cb8cd05000/e0435bbc-48d4-4ab9-a277-9db790_13ho1bg.gif)
To display client names in your diary again, simply toggle the switch back from Privacy to Name.
Updated on: 29/09/2023
Thank you!