Articles on: Diary and Scheduling

How to I sync my WriteUpp calendar to Outlook via my web browser?

In WriteUpp, open the main menu and click on Integrations & Add Ons -> Calendar Integrations -> Configure

If your calendar feed is already activated, copy the feed displayed

If you don't see your calendar feed on screen, click on Activate the URL, which will then activate and display your URL

The calendar feed displayed here is specific to the user who is logged in. If, for example, you are a secretary or admin assistant to a clinician, you will need to ask them to provide you with the calendar feed displayed when they log in. If you work with multiple clinicians, you'll need to sync each users calendar link to Outlook

In your Outlook calendar, click on the 3 dots beside 'My Calendars':

Select Add Calendar

Paste the WriteUpp calendar URL copied above into the box, then press enter and you should be good to go!

The diary sync will display appointments from 1 week in the past to 12 weeks in the future - they won't sync indefinitely both ways. Past appointments and appointments more than 12 weeks in the future can be viewed within WriteUpp as normal.

Unfortunately the feed is only polled every day, so updates aren't instantaneous. Apple poll every few minutes, so updates are more or less instant to the iOS/Mac OSX Calendars. This is something that is not within our control.

The other thing to bear in mind is that this is a 1-way feed. Changes made in WriteUpp are passed to Outlook but you can't change/create in Outlook. The reason for this is that our calendar supports extra information relating to the appointment, such as Type & Status, that can't be specified in the Outlook Calendar.

Updated on: 31/10/2023

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