How do I create a non-chargable appointment?
There may be an instance in which you wish to book an appointment for a patient, but you do not want them to be charged/invoiced for seeing you.
To do this, you just need to create an appointment type with a £0.00 charge associated.
To do this:
Go to Settings -> Scheduling and stay on the Appointment Types tab
Click on the Create New Appointment Type button
When entering details for the appointment type, add the Cost as £0.00:
![](https://storage.crisp.chat/users/helpdesk/website/8d4aed61f706300/dd49c5e6-cbb9-4e72-b4cc-b7e5aa_swb4jt.png)
Click Save
Now, when booking a non-chargable appointment into the diary, you can use this appointment type, so no charge is associated with it.
To do this, you just need to create an appointment type with a £0.00 charge associated.
To do this:
Go to Settings -> Scheduling and stay on the Appointment Types tab
Click on the Create New Appointment Type button
When entering details for the appointment type, add the Cost as £0.00:
![](https://storage.crisp.chat/users/helpdesk/website/8d4aed61f706300/dd49c5e6-cbb9-4e72-b4cc-b7e5aa_swb4jt.png)
Click Save
Now, when booking a non-chargable appointment into the diary, you can use this appointment type, so no charge is associated with it.
Updated on: 06/09/2023
Thank you!