Articles on: User Management

How do I invite a new user?

Before you can invite any new users, you need to make sure you have enough headroom in your subscription. If you need to increase your subscription please take a look at the article here.

Please carefully consider which plan you are on when inviting new users. You can read more about licence requirements for each plan type here.

Invite New Users

Once you have increased your subscription (if needed), you can go ahead and invite more users.

To invite a new clinical user:

Go to Settings -> Users and click on the Invite new user button at the bottom of the screen:

If you wish to invite a new non-clinical user, switch from the Clinical to the Non-clinical tab at the top of the Users screen, and then click 'Invite new user'.

You can read more about clinical and non-clinical user types in WriteUpp here.

From here, complete the new user's details and click save:

They will then receive an email with their login details.

If your new user doesn't receive an email with their login details, please check that you have entered the correct email address here, and that the email address is active (if it's been newly set up). If you've made a typo, you can correct the email address from the user's profile and then ask the user to follow the steps to reset their password for the correct email address here.

If you aren't sure which role (Site admin, Privileged, Regular or Restricted) you would like them to have, you can check out our article explaining the differences between the four available user roles here.

Updated on: 21/10/2025

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