Articles on: Troubleshooting

I've forgotten my password?

If you can't remember your password, please navigate to your site specific URL and click on "Forgotten Your Password" on the login screen. You'll then be able to enter your email address:

This will send you a new temporary password to the email address that you entered and all previous passwords will be invalidated. If you enter an email address that is not associated with your account, you will see this message:

This means that you have entered the wrong email address and you may wish to try another, that you have may used when you registered.

If you usually log in by going to and clicking on the Login option, you can also reset your password here. However, if you have or have had multiple WriteUpp accounts in the past using the same email address, you may see this message:

You can navigate to your site URL and follow the same steps, or contact us on live chat or email and we will do what we can to help.

Updated on: 10/11/2022

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