How do I remove SMS templates for appointment communications?
To remove an SMS template:
Go to Settings -> Scheduling -> Appointment Communication
Click on SMS Templates at the foot of the screen
Click the trash can icon alongside the template you'd like to delete:
The template will be deleted, you'll no longer see it on the list and it will no longer be available within the Message template dropdown when creating a communication trigger.
You'll not be able to delete a template if it's currently used in a communication trigger. You'll need to change the template used in the trigger first.
Go to Settings -> Scheduling -> Appointment Communication
Click on SMS Templates at the foot of the screen
Click the trash can icon alongside the template you'd like to delete:
The template will be deleted, you'll no longer see it on the list and it will no longer be available within the Message template dropdown when creating a communication trigger.
You'll not be able to delete a template if it's currently used in a communication trigger. You'll need to change the template used in the trigger first.
Updated on: 07/07/2022
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