You can check if a direct message has been read by going into the Messages tab of the Patient Summary and opening the message that was sent.
Click on the date the message was sent to open it
The message sent, including any documents sent, will open
There will be a status indicator next to Message Summary to indicate whether the message is Read, Not Read or Expired
Click View Header at the bottom of the screen to see expanded information on the sent message
Click on the date the message was sent to open it
The message sent, including any documents sent, will open
There will be a status indicator next to Message Summary to indicate whether the message is Read, Not Read or Expired
Click View Header at the bottom of the screen to see expanded information on the sent message
Updated on: 20 / 06 / 2022