How do I edit or delete a template for a Direct Message?
Create -> Message
Click on Send Direct Message and select a recipient from the available list
Select Manage here
Select the template you would like to change from the list
To make changes to the template, change the title, content or variables as required and then click Save
To delete a template, choose Delete and then Are you sure? to confirm
Click on Send Direct Message and select a recipient from the available list
Select Manage here
Select the template you would like to change from the list
To make changes to the template, change the title, content or variables as required and then click Save
To delete a template, choose Delete and then Are you sure? to confirm
Updated on: 20/06/2022
Thank you!