Articles on: Patient Communication

How do I purchase SMS Credits?

SMS Credits are required for:


SMS Appointment communications (confirmations, reminders etc)
Direct Messages
Smart Forms
Security Verification for Online Booking
2FA

Only Site Administrators are able to purchase text credits.

To buy more SMS credits:


Go to Settings -> Account

Click on Buy More next to the SMS counter

Choose which bundle you would like to buy

Follow the payment instructions on screen

Once the payment has been successfully processed, you will see a green banner on screen advising that the transaction has been successful and the SMS counter will be updated with your new total.

If you are on trial and have not yet subscribed to WriteUpp, then you will not see this screen. Please read here to learn how to buy more text credits whilst still on trial.

Updated on: 27/08/2024

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