How many text credits do I need to buy?
You’ll only need to purchase SMS credits if you use features in WriteUpp that send text messages. These include:
- SMS appointment communications (e.g. confirmations, reminders)
- Text verification in Online Booking (optional extra layer of client identity security)
- Text messages to clients
- Text messages to colleagues
- Direct Messaging
- Smart Forms
How SMS Credits Work
- 1 SMS credit = approx. 160 characters. Most texts will use one credit, but longer messages may use more.
- Credits are sold in bundles - pricing can be found here.
- No expiry - credits stay on your account until used.
- Top up anytime based on your usage needs.
There’s no set amount of credits you’ll need, it depends entirely on how often you use SMS-based features.
Updated on: 23/05/2025
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