Articles on: Troubleshooting

I've changed my laptop, how do I access WriteUpp?

WriteUpp is a cloud-based application so there is nothing to download or install. To start using WriteUpp on your new device all you need is:

an internet browser
an internet connection
WriteUpp login credentials

You can read more about the browser requirements when using WriteUpp here.

If you have changed your hardware and you no longer have access to your bookmarks or saved login details you should do the following:

Access your email and search your emails for a message with the subject “Important: Your WriteUpp Account” or look for an email from This is the email that we originally sent you when you registered for WriteUpp and it contains your secure login details. If you are unable to find the email please contact us on live chat.

If your hardware doesn't have a browser installed then install any one of: Google Chrome, Microsoft Edge, Apple Safari or Mozilla Firefox

In your browser enter the URL specified in your login details (referred to in Point 1)

Bookmark your unique URL

Setup Bookmark synchronisation in your chosen browser. This is nothing to do with WriteUpp but it will mean that your bookmarks will be synchronised on any device where you login to your chosen browser

You can also log in by going to and clicking on Login at the top right. You can simply enter your email address and password here and we'll redirect you to your specifc URL. You can then bookmark this.

Updated on: 10/11/2022

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