Switching from SMTP to Gmail Authentication
Google discontinued the current method of authenticating the SMTP solution on 15th February 2021. To ensure you can continue to use your email account with WriteUpp, we've implemented a new validation route, which you'll need to switch over to. If you haven't switched over by 15/02/21, emails sent from WriteUpp will fail to send, as the SMTP pathway will no longer be permitted.
This pathway provides exactly the same solution as SMTP does currently, in routing all outbound emails sent from WriteUpp through your Gmail servers, instead of our own. As with SMTP:
Delivery of all emails sent from WriteUpp will be your responsibility
We will not be able to provide support relating to failed emails
Delivery information will not be displayed on the Client Summary
If your Google credentials change at any point, you will need to re-authenticate your account within WriteUpp
Gmail authentication is simply a different way of granting WriteUpp access to your Google account, to send emails on your behalf.
Open the Main Menu at the top left of your screen and choose Integrations & Add-Ons
Click Configure in the Gmail section:
On the 'Email Settings' page, click Sign in with Google at the bottom:
You'll then be prompted to sign into your Google account (using the credentials you use to access your email account):
You might also be asked to choose an account, if you're already signed in with Google in another tab in your browser:
Once you've entered or confirmed your credentials, you'll be asked to allow WriteUpp access to your Google account, to be able to send emails on your behalf. To grant access, click Allow, or to return to WriteUpp at this point, click Cancel:
Once you have allowed access, you'll be taken back to WriteUpp, where you'll see details of the connected account. You'll also see confirmation that emails will be sent via your Gmail account:
If you click on Test Connection, a test email will be sent to the email address connected to your WriteUpp login. You'll see confirmation of this on screen:
Check your email account. You should see an email with the subject - "Gmail Test Connection from WriteUpp", confirming that the connection has been made.
Go back to WriteUpp, open the main menu and choose Integrations & Add-Ons again.
This time, choose Configure from within the SMTP section
Click on Revert to WriteUpp Mail Server at the foot of the page
The SMTP settings will then be removed from your WriteUpp site and you'll be taken back to the 'Integrations & Add-Ons' screen, where you'll no longer see an option for SMTP. All outbound emails will now be routed via the new authentication pathway, to be sent via your Google email account
You must make sure you remove the SMTP settings by clicking on 'Revert to WriteUpp Mail Server'. If you don't, the SMTP settings will take precedence over the new authentication pathway and after 15/02/21, your emails may fail to send.
This pathway provides exactly the same solution as SMTP does currently, in routing all outbound emails sent from WriteUpp through your Gmail servers, instead of our own. As with SMTP:
Delivery of all emails sent from WriteUpp will be your responsibility
We will not be able to provide support relating to failed emails
Delivery information will not be displayed on the Client Summary
If your Google credentials change at any point, you will need to re-authenticate your account within WriteUpp
Gmail authentication is simply a different way of granting WriteUpp access to your Google account, to send emails on your behalf.
To switch from SMTP to Gmail authentication:
Open the Main Menu at the top left of your screen and choose Integrations & Add-Ons
Click Configure in the Gmail section:
On the 'Email Settings' page, click Sign in with Google at the bottom:
You'll then be prompted to sign into your Google account (using the credentials you use to access your email account):
You might also be asked to choose an account, if you're already signed in with Google in another tab in your browser:
Once you've entered or confirmed your credentials, you'll be asked to allow WriteUpp access to your Google account, to be able to send emails on your behalf. To grant access, click Allow, or to return to WriteUpp at this point, click Cancel:
Once you have allowed access, you'll be taken back to WriteUpp, where you'll see details of the connected account. You'll also see confirmation that emails will be sent via your Gmail account:
If you click on Test Connection, a test email will be sent to the email address connected to your WriteUpp login. You'll see confirmation of this on screen:
Check your email account. You should see an email with the subject - "Gmail Test Connection from WriteUpp", confirming that the connection has been made.
Go back to WriteUpp, open the main menu and choose Integrations & Add-Ons again.
This time, choose Configure from within the SMTP section
Click on Revert to WriteUpp Mail Server at the foot of the page
The SMTP settings will then be removed from your WriteUpp site and you'll be taken back to the 'Integrations & Add-Ons' screen, where you'll no longer see an option for SMTP. All outbound emails will now be routed via the new authentication pathway, to be sent via your Google email account
You must make sure you remove the SMTP settings by clicking on 'Revert to WriteUpp Mail Server'. If you don't, the SMTP settings will take precedence over the new authentication pathway and after 15/02/21, your emails may fail to send.
Updated on: 14/02/2025
Thank you!