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What is included in my WriteUpp subscription?

WriteUpp's pricing is based on the number of users you have on your site, rather than which features - pricing starts at £19.95 + VAT for a single user, Flex plan subscription. More information on our pricing is provided here.


For the cost of your subscription you get:


  • Full access to the WriteUpp product
  • Online technical support (subject to fair usage) 


Optional additional costs include:


  • SMS Credits - If you opt to send out SMS appointment confirmations and reminders, you'll need to purchase text credit bundles. The first 20 credits are included with your subscription. After this, to continue using SMS, you'll have to purchase more credits - SMS bundle prices are detailed here. On the Solo and Group plans, some free SMS credits come included each month.
  • Video Minutes - If you use WriteUpp's built in video consultation platform, you'll need to purchase video minutes. The first 1000 minutes are included with your subscription, with additional bundles available to purchase. Pricing for video minutes is detailed here.
  • Online Booking - It is an additional £4.95 + VAT per month if you decide to include Online Booking as part of your subscription on the Flex plan. The price is fixed and isn't dependent on the number of users on your site. On the Solo and Group plans, Online Booking is included at no extra cost.
  • Stripe - Within WriteUpp, you have the option of taking invoice payments and online prepayment via the payment gateway Stripe. Stripe charge you a transactional fee for payments. Stripe fees are explained here.


Aside from the Flex plan, you can also choose the Solo or Group plans. These offer great value if you regularly use SMS credits and Online Booking, as both are included in your subscription. You’ll also get free non-clinical users (team members without a diary in WriteUpp) on these plans.


Solo:

  • 1 clinical user
  • 1 non-clinical user
  • Online Booking
  • 100 SMS credits per month (these don't roll over)


Group:

  • Pricing starts at 2 clinical users
  • Unlimited non-clinical users
  • Online Booking
  • 100 SMS credits per clinical user per month (these don't roll over)


For more information about the different WriteUpp plan types and what’s included in each, click here.

Updated on: 27/10/2025

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