Articles on: Patient Communication

How much do text credits cost?

You can purchase text credits for:


  • SMS Appointment communications (confirmations, reminders etc)
  • Direct Messages
  • Smart Forms
  • Security Verification for Online Booking 
  • 2FA


In most situations, a single text credit is required to send a single message.


Texts can be purchased in the following volume bundles:


  • 50 credits - £3.00 + VAT
  • 500 credits - £30.00 + VAT
  • 1000 credits - £55.00 + VAT
  • 2000 credits - £105.00 + VAT
  • 5000 credits - £250.00 + VAT
  • 10,000 credits - £450.00 + VAT


The bigger the bundle, the bigger the discount!


To purchase text credits (subscribers only), go to Settings -> Account and click on 'Buy More' for SMS credits, then follow the instructions to pay using your preferred payment method.


Related Article:
How do I purchase SMS credits?

Updated on: 23/05/2025

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