Articles on: Patient Communication

Where can I find a record of the Direct Messages I have sent?

Viewing Sent Direct Messages


All Direct Messages sent to a client are saved under the Messages tab on their Client Summary:



In this tab, you can view:


  • The date the message was sent
  • The recipient’s details
  • Any attached document (linked under the 'Related' column)


To see the full message details, including whether the recipient has read it, simply click on the date of the message.


Filtering for Direct Messages


To quickly find Direct Messages:


  1. Use the filters at the top of the Messages tab


  1. Set the 'Type' dropdown to Direct Message


  1. Click Update


This will display only your sent Direct Messages for easier reference.

Updated on: 23/05/2025

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