How do I add SMS templates for appointment communications?
There are a number of default SMS templates pre-defined within WriteUpp for use with confirmations and reminders, but you can add as many others as you like.
To add an SMS template:
Go to Settings -> Scheduling -> Appointment Communication:
Click on SMS Templates at the foot of the screen
Click on +Add Template
Complete the template details, to include a template name and content then hit Save Template
You'll see your new template in the list and be able to choose it from the dropdown Message template box when creating a communication trigger
To add an SMS template:
Go to Settings -> Scheduling -> Appointment Communication:
Click on SMS Templates at the foot of the screen
Click on +Add Template
Complete the template details, to include a template name and content then hit Save Template
You'll see your new template in the list and be able to choose it from the dropdown Message template box when creating a communication trigger
Updated on: 20/06/2022
Thank you!