Articles on: Patient Communication

How much do text credits cost?

You can purchase text credits for:

SMS Appointment communications (confirmations, reminders etc)
Direct Messages
Smart Forms
Security Verification for Online Booking
2FA

In most situations, a single text credit is required to send a single message.

Texts can be purchased in the following volume bundles:

50 credits - £3.00 + VAT
500 credits - £30.00 + VAT
1000 credits - £55.00 + VAT
2000 credits - £105.00 + VAT
5000 credits - £250.00 + VAT
10,000 credits - £450.00 + VAT

The bigger the bundle, the bigger the discount!

To purchase text credits (subscribers only), go to Settings -> Account and click on 'Buy More Credits', then follow the instructions to pay using your preferred payment provider.

Related Article:
How do I purchase SMS credits?

Updated on: 04/09/2024

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