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Release Notes
What's new in WriteUpp? Find out in our Release Notes!
PhysiTrack Integration (web v2.14.1)
This WriteUpp release introduces the PhysiTrack integration, implements a warning regarding browser compatibility for video consultation and fixes a small bug relating to who joins a video consultation first. Here's what we've been up to: New feature PhysiTrack Integration This integration connects the popular exercise software platform, Phyistrack, with WriteUpp. When combined with our Video Consultation(https://writeupp.crisp.help/en/c
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Improvements and bug fixes (v2.14.3)
This WriteUpp release brings you some improvements to the video consultation process, a new notification option and addresses some bug fixes. Here's what we've been up to: Improvements Video feed orientation during a video consultation We've added extra information to the video feed screens which will detect if the video coming through from the other party is portrait or landscape. If the two don't have the same orientation, the video feed will be contained in an area of your screen
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New activity report, enhanced security for video consultations, improvements and bug fixes (v2.14.2)
This release of WriteUpp introduces a new activity report on non-attended appointments and enhanced security for video consultations. We've also made a few small improvements and addressed some bugs that have crept in. Here's what we've been up to: New Feature New activity view on non-attended appointments We realise how important it is to be able to track your cancellations, both just now and as a general business practice, so we've introduced a new tab to the Activity report that tra
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Video consultation workflow improvements v2.14.4
This relatively small WriteUpp release contains some video consultation workflow improvements that we hope will ease the process for both you and your patients. Here's what we've been up to: Improvements Camera/microphone permissions for video consultation To help identify issues that arise due to camera or microphone access permissions, we've added an extra check when you join a session. We'll check that access has been given, and if it's been denied or blocked, you'll see a messag
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Latest release (web v2.13.33)
This mini WriteUpp release adds a new section to the main menu and addresses some background changes which lay the groundwork for some new features coming your way in the near future! Here's what we've been up to: New feature New 'Settings & Add Ons' area We've introduced a new section within the main menu to pull together the various integrations and add-ons you can use with WriteUpp. It can be accessed by going to the Main Menu -> Integrations & Add Ons: 
This release of WriteUpp (web v2.13.32) brings you some improvements to episode handling and the format of exported notes and assessments, amongst other things. Here's what we've been up to: Improvement Ability to rename an episode of care and add a description To enable you to better manage the episodes of care for your patients, we've made a few changes to the way these are handled within the Patient Summary. You can now rename an episode of care and add additional information whi
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Bug Fixes (web v2.13.28)
This release of WriteUpp (web v2.13.28) contains some bug fixes that have crept up over the last couple of weeks. Getting these out of the way means we can get our heads down and focus on some juicy new features and improvements in upcoming releases! Here is what we have been working on: Bug Fixes If a payment for an appointment was taken via online booking, this wasn't being reflected in Finance -> Invoices -> Outstanding balance. This has been fixed. If a discount was applied to a
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Improvement & Bug Fixes (Web v2.13.24)
This WriteUpp release includes a small improvement relating to what is displayed on your invoices when a discount is applied and some bug fixes. Here's what we've been up to: Improvement Original price of an appointment displayed if you add a discount If you apply a discount to an invoice, you will now see the original price of the appointment under the "Price" column with the discount listed beside this. When a discount is applied, the invoice will show as below: 
This release of WriteUpp (web v2.13.30) brings you the addition of a "Client/Patient by Source" report, some other small improvements and bug fixes. Here is what we've been up to: Improvements Addition of Client/Patient by source report We have added a "Client/Patient by source" report to WriteUpp. This can be found under Reports -> Patient/Client -> Patients/Clients by Source: 
This release (web v2.13.29) includes some improvements with Stripe error messages for declined payments and includes the introduction of automatic receipts that can be sent to your customers when they pay via Stripe. Here is what we've been up to: Improvements Improved Stripe error message for declined payments If a payment is declined via Stripe, more specific information will now be displayed to the user on the reason, rather than the previous "There was a problem connecting to the
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Brand new Feature request portal, improvement and bug fixes (web v2.13.31)
This release focuses on how you, as a WriteUpp user can help shape and improve WriteUpp via our brand new feature request portal (hosted by Canny.) Here's what we been up to: New Feature New "Feature Request" Portal Accessed directly from within WriteUpp, the new feature request portal will not only provide you with a level of transparency over the requests we receive, it’ll also make it easier for us to identify the features that will really make a difference to the WriteUpp community
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Improvements and Bug fixes (web v2.13.23)
This small WriteUpp release (web v2.13.23) brings you a new warning message if you delete a reminder template that is in use and some small bug fixes. Here's what we've been working on: Improvement If you delete a reminder template that is in use, you will now see the following error: If you continue to delete the trigge
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Ability to revert to a saved note, improved Xero error message and Bug Fixes (web v.2.13.25)
In this release (web v2.13.25) we have added the ability to revert to a previous version of a saved note, improved an error message that is associated with the bulk contact mapper in Xero and corrected some bugs that were in the system. Here's what we've been up to: Improvements Ability to revert to a previous version of a saved note You will now see a new note history screen that allows you to view a preview of a saved note and will allow you to revert to a previous version of that no
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Small changes to 'log in' screen, addition of "Title" field to patient summary, other improvements & bug fixes (web v2.13.26)
In the first release of 2020, we have been busy adding some changes that have been requested over time and sorting some bugs that were in the system. Here's what we've been up to over the festivities: New Feature "Title" field added to patient summary To allow you to add a "Title" to a patient in WriteUpp, we have added the following field to the patient summary: You ca
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Addition of Bermuda $ and Bug fixes (Web v2.13.22)
This mini release of WriteUpp (web v2.13.22) brings the addition of the Bermuda $ and some small bug fixes. Here's what we've been up to: Improvement You will now find the Bermuda $ under Settings -> Invoice -> Currency Bug Fixes New and existing users were experiencing an issue when using PayPal to manage their WriteUpp subscription. This has been addressed. Using < or > symbo
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Video Consultations (web v2.14)
This release of WriteUpp brings you the much anticipated video consultation platform, designed to provide you with a simple, secure way of conducting video calls with your clients, from anywhere, on any device. With secure one-time access links generated when a defined video appointment type is booked, you can use the automated appointment communications to seamlessly provide this to your clients . At the scheduled time, they simply click on the link from their chosen device to join you for th
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