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30 Day Trial
Get the most out of your free trial!
Can I change my URL?
When you sign up for a free 30 day trial we automatically create a URL for you. So for example, if you sign up with generic practice name like "Physiotherapy" you'll be assigned a URL with physiotherapy and some number appended after it, such as: https://physiotherapy87586.writeupp.com - this isn't a real account! If you decide that you want to subscribe to WriteUpp the chances are that you might want a more brand friendly URL. Say your practice is called "Cherry Tree Wellbeing" as long as no
How do I invite new users during my 30-day trial?
Invite New Users During your trial you can invite up to 5 users. To do this click on the menu at the top-left of the screen and go to Settings -> Users and click on Invite new user: This will take you to the following screen: Complete the new user's details and c
Can I purchase text credits during my 30 day trial?
During your WriteUpp trial, you may wish to try out some of the functionalities that use text credits, including: Automated Appointment communications Text verification in Online Booking - optional extra security to allow you to verify the identity of clients booking online SMS messages to clients SMS messages to colleagues Direct messaging Smart forms Two factor authentication setup To get you started, you have 20 text credits included with your WriteUpp trial account, but you
Getting the most out of WriteUpp during your free 30 day trial
Keep Everything in One GDPR-Ready Place Many of our clients tell us how much they value the peace of mind they gain from knowing that their data is stored securely in one place where they can get a consistent and complete view of every piece of information that relates to their client’s treatment. To get started and see how easy it is when you have everything in one place just follow the steps below: Create a few notes – [Watch a Video Guide](https
How do I subscribe when my trial has expired?
All you need to do is the following: Log in to your instance of WriteUpp. If you can't remember the URL of your secure instance of WriteUpp, email firstname.lastname@example.org. If you can't remember your password, just click on "Forgotten Password" on the login screen and you'll be sent a temporary password to allow you to log in and reset it When you login if your trial has expired, you will automatically be taken to the Account tab of the Settings menu. If your trial hasn't yet expired just cl
How do I log into my 30-day trial account?
We recognise that your time is precious and so when you signed up for your free 30 day trial, we automatically logged you straight into your account. As part of this process we asked you to create a password for your account and we also sent you an email with the following information: Your unique URL Your username If you wish to search for this email in your inbox, it was sent from email@example.com and the subject was ""Important: Your WriteUpp Account". Please be aware that some
Purchasing video minutes during during your 30 day trial
During your free 30 day WriteUpp trial, you have 1000 video minutes to allow you to test the platform out. If you require additional minutes, you'll be able to purchase more during your trial period via PayPal, by either logging into an existing PayPal account, or checking out using a credit or debit card. If your video minutes start to run low, you'll see a warning message once you open the video consult
What happens at the end of the FREE 30-day trial?
Towards the end of your trial, we’ll get in touch to let you know and you’ll have the opportunity to switch to one of our payment plans: More about Pricing At the end of your 30 days, if you choose to subscribe, your trial account will become permanent with all your existing setup and data, meaning you won’t lose any of your hard work. If you choose not to stay, your trial account and its data will be deleted 45 days after your trial expires in line with our
How many users can participate in the FREE 30-day trial?
You can add up to 5 users to your trial account, allowing those of you with admin staff or multiple clinicians to see how it might work for you.
How much does the trial cost?
Nothing, it's free! During your trial period, you’ll have full access to WriteUpp, and don’t have to enter any billing information prior to setting up your account. We want you to have a good opportunity to try out WriteUpp and see how effortlessly simple it is to use so you'll have 30 days to put it through its paces. Towards the end of your trial, we’ll get in touch to let you know and you’ll have the opportunity to switch to one of our payment plans. Your trial includes the [online booki
What can I do during the FREE 30-day trial?
During your trial period, you’ll have full access to WriteUpp. Your trial includes the online booking add-on, which is a super feature that allows patients to book directly into your diary 24/7. You’ll also have 20 SMS credits included to allow you to try out the functions within WriteUpp that use these, like sms confirmations and reminders. If you use these up, you will be able to [purchase another bundle](https://writeup