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Square Integration
Available to UK users, flexible and contactless payment pathways with Square!
Why should I switch from Stripe to Square?
If you're already using Stripe and considering switching to Square this article explains the differences between the two and the benefits of using Square. The single biggest reason to switch to Square is that it gives you the ability to take "in person" payments using the Square Terminal*. So, when your client is in clinic and wants to pay with their phone via Apple/Google P
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Guide to the Square integration
This guide is designed to pull together all of the information you need to get up and running with Square to streamline your invoicing and reconciliation processes. The Square integration allows you to: Accept prepayments via online booking Take card payment
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Introducing Square
As you know, we’ve provided the ability to take online payments for some time now but the holy grail for us was to integrate a card terminal with WriteUpp that would enable your clients to pay in person with their card or phone. That day has arrived! We are delighted to be partnered with Square to give your clients the flexibility to prepay when they book online, pay in clinic or post treatment via paylink. As we become more reliant on cashless payments in the age of Apple Pay, Google Pay and
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Square fees
The fees for taking a payment via Square are applied on a per transaction basis, as below: In person card payments - 1.75% Online payments - 1.9% for European cards or 2.9% for non European cards There's no long term contract, and other than purchasing a Square Terminal which is required for in person payments, there are no other fees to be paid.
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Connecting WriteUpp to Square
To use the Square integration, you first of all need to connect WriteUpp to your Square account. To connect a Square account: Open the main menu and select Integrations & Add Ons Click on Configure within the Square section Click on Connect my Square account:  and ex
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Invoice part payments using the Square terminal
The Square terminal can be used to take a part payment for an invoice. This might be useful in situations where you have an invoice which is to be partially paid by a third party like an insurance company, with the client responsible for an excess payment. An invoice part payment via the Square terminal will incur a charge of 1.75% per transaction. Site administrators and privileged users are the only users who can access saved invoices, and therefore are the only users who can take a part p
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Online invoice payments with Square
Covering situations where you might be conducting remote appointments, online invoice payments provide a secure way for your clients to pay in their own time either before or after a session. Online invoice payments will incur a charge of 1.9% per transaction. In order to pay an invoice online, you'll first of all need to make sure you've added the pay link or button to your invoice footer. Clients will t
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Online booking prepayments with Square
Requesting online booking prepayment from your clients can be a great way to reduce your DNA rate, and to limit the time you spend dealing with payments post treatment. Online booking prepayments will incur a charge of 1.9% per transaction. Pre-paying an appointment via online booking Once you've switched on prepayments within online booking, full payment will be requested from clients as
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Disconnecting your Square account
If you'd like to disconnect your Square account from WriteUpp, you can do so by following the below steps: Open the main menu and choose Integrations & Add Ons -> Square -> Configure Scroll to the bottom of the page and click Disconnect my Square account Confirm Yes when asked, Are you sure? Square and WriteUpp will no longer be connected. You will no longer be able to take integrated card payments via the Square terminal, or take invoice payments or prepayments for on
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Troubleshooting the Square integration
This article is designed to help you with any issues you might encounter with the Square integration. Please don't hesitate to get in touch with the team via live chat at the bottom right of your screen should you need any help with anything! Setup troubleshooting U
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Square FAQ's
If you've got any questions on the Square integration, you've come to the right place! Here we've gathered together the answers to some common Square questions! Integration FAQs What are the fees for using Square with WriteUpp? The fees charged by Square are per transaction, and are: In person card payments - 1.75% Online payments - 1.9% for European cards or 2.9% for non European cards Is the Square integration available in all countries? At the moment, the Square in
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Switching from Stripe to Square
If you're already using Stripe with WriteUpp and you'd like to switch over to Square to take integrated in person card payments and pay less per transaction, it's really easy to do! To switch to Square: First of all, if you don't already have a Square account, you'll need to set one up. Then, you'll need to connect WriteUpp to Square. When you connect to Square, we'll automatically disconnect you from Stripe
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